I offer a FREE Diagnostic on ALL computers. This covers FREE Software (if needed) for Security and Cleanup, and diagnosing the problem.
For network setup it's probably estimated around 40 to 50 dollars, but if you need security on an existing network for prevention of hackers, I would estimate aroun 60 to 75 dollars. But keep in mind, these are just estimates, I would only be able to verify this on-site.
Of Course, I can bring over a password reset tool and get you back in your computer in about an hour. Depending on the type of computer and if it's a PC or Mac.
A Lot of times a virus only gets embedded into the surface files like documents, donwloads, desktop, etc. Which is easy to help with, but if it has been in the computer for a long time and has infected system files and corrupted the hard drive, chances are it will have to be removed internally, and I can still remove it and recover files, but some may be too corrupt. But I can diagnose this better in person.